Customer Services - Mon-Thu, 9am-4.30pm | Fri 9am-4.00pm: 01262 606608 | Email: info@delisupplies.co.uk

Privacy Policy

Deli Supplies Ltd takes your privacy concerns very seriously. We promise not to sell or rent individual user information to others and will only share information in accordance with this privacy policy.

To Protect your Privacy
Deli Supplies Ltd is committed to keeping customer information confidential and used solely for the purpose of serving you better. We are registered in the United Kingdom having notified the Information Commissioner of our data uses under the UK Data Protection Act 1998 and will only use the information that we collect about you lawfully in accordance with the Act and this policy.

We undertake the following measures to ensure a high level of privacy for our customers. When transacting with our company you are dealing with Deli Supplies Ltd In order for us to provide the best possible level of service, we need to gather certain information. When you set up an Internet account with us , we will ask you for some relevant information, including:
Your name
Email address
Mailing address
Delivery address
Phone number(s)
Fax number(s)

This information allows us to provide you with personalised services and correspond with you separately. The information you provide will be kept confidential and used to support your customer relationship with us. It will help us to maintain your account and alert you to new products, special offers and services, which are suited to you as they become available. Such uses may be special offers in promotional emails and on our website.

We protect the privacy of your information using highly secure, password-protected servers

Accuracy and Updating Information
We endeavour to keep our information accurate and up to date. Once you have registered online with Deli Supplies Ltd you can check the information we store for your account by visiting our website and logging-in. Then access the "My Account" link at the top of the page to display your account information. You can amend any inaccuracies through this facility.
Alternatively, you can email us at accounts@delisupplies.co.uk requesting that we update, modify or delete your account information.

Website Tracking
Like most websites, DeliSupplies.co.uk uses cookies and other tracking methods (such as google analytics) to track the way our website is used by our customers so we can understand better how to make the service faster and more user friendly. The information we gather is analysed either in the aggregate or at a customer level, where we feel that the data we collect will help to enhance your purchasing experience.

Sharing Information
We do not share personally identifiable data with any other companies except as provided in this policy or permitted by law. We may provide such aggregate statistics about our sales, traffic patterns, and related website information to trustworthy third parties, but these statistics will include no personally identifying information.

In order to provide you with a service, fulfil a transaction you have requested or in connection with legal process, we may share personally identifiable data with our agents (such as credit card processing companies, credit reference agencies, outside suppliers, distributors and delivery companies), and group companies for such purpose, relevant authorities or otherwise with your permission. Where appropriate, we share user experience information or other customer level personally identifiable information with companies within our group as well as our trusted third parties, agents and business partners for the purpose of accomplishing our objectives of customer personalisation and improvement of site design and user experience.

Email Newsletters
As part of our customer service offering we provide a regular email newsletter service. This service brings to you details of monthly special offers and product promotions as well as information on new products.

If you wish to subscribe to our newsletter service. You can submit your email address in the "Site News" box on our website or send an email to accounts@delisupplies.co.uk stating your request.

If you wish to opt-out of this service, please send an email to accounts@delisupplies.co.uk or click the "Unsubscribe" link that is available on all promotional emails. You can subscribe again at any time by following the procedure above.

If you have any questions please email our Customer Services Team at accounts@delisupplies.co.uk